Housekeeping Associate - Rotterdam

Who Are We Looking For?

Do you have an eye for detail and the ability to make every hotel room look Spotless for our guests? With you on our housekeeping team, we are assured of the cleanest results. Meanwhile, you walk around with a big smile and feel at home in our hotel.

Family & Friendliness

The James Hotel isn’t part of a large hotel chain, which is precisely why it feels like running a hotel with your family. A second home and a family with whom you love spending time. We even have a “sister” hotel in Amsterdam; Hotel2Stay. We go out together, have lots of fun, and share a common passion: making others feel at home. We love working with and for people. We do this with full energy and passion, and we believe that being presentable is key. At The James Hotel, you’ll never be on your own. We take pride in our warm, family-like atmosphere and genuinely care about every individual; we organize fun team outings, small holiday gifts, and we certainly won’t forget your birthday. Will you bring the cake? :)

Your Role

As a housekeeping staff member, you are responsible for keeping our hotel rooms clean and in top condition. You ensure that all rooms are cleaned according to our standards and that nothing is missing or broken; in other words, you provide optimal comfort for our guests. You pay attention to every detail and contribute to a welcoming atmosphere with a friendly and professional attitude. You know how to get things done and are always ready to help your colleagues and, of course, our guests.

Your daily tasks

• Cleaning Rooms: Using your (daily) room list, thoroughly clean guest rooms, including vacuuming, mopping, and cleaning all surfaces;
• Making Beds: Change and make beds according to hotel standards, including replacing bed linens and pillows;
• Cleaning Bathrooms: Clean bathrooms and toilets, including sinks, toilets, showers, or bathtubs;
• Restocking Products: Refill amenities like soap, shampoo, towels, and toilet paper;
• Tidying Up: Remove trash and unwanted items from the room and reorganize furniture and other items;
• Inspecting Rooms: Check rooms for damages, missing items, or other issues and report them to your supervisor;
• Maintaining Cleaning Cart: Ensure your cleaning supplies and products are well-stocked and replenish them as needed;
• Following Hygiene Protocols: Follow the hotel guidelines and hygiene protocols to ensure a safe and clean environment;
• Guest-Friendly Approach: Interact with guests in a friendly and professional manner, ensuring their privacy and comfort;
• Guest Service: Respond to guest requests or questions regarding their room, as needed.

What Do You Need?

• You enjoy working for a stand-alone hotel, meaning you have a fixed workplace, and your colleagues feel like family;
• You speak and understand Dutch or English well;
• you own a Rotterdam mentality; in other words you are a real go-getter;
• Passion and love for the hospitality industry (experience is a plus but not required);
• Energetic, presentable, eager to learn;
• You’re ready to take on this great opportunity with both hands!
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Good to Know

• You are available to work flexibly for 16 to 24 hours per week (both weekdays and weekends);
• Your working hours are from 9:30 AM – 3:30 PM (or earlier if rooms are quickly cleaned);
• You can handle physical work since you stand, walk, and lift a lot during your shift;
• You are able to reach our hotel independently (even on Sundays and holidays).