Housekeeping Supervisor - Amsterdam

Join Our Team at Pestana Amsterdam Riverside!

About Us:

The Pestana Hotel Group is the largest multinational group of Portuguese origin in the tourism sector. Present in 16 countries, we manage 12,000 rooms and have a global team of 7,000 professionals, chosen by over 3 million customers annually. Pestana Amsterdam Riverside is a beautiful hotel with 154 rooms and suites, a spa with an indoor swimming pool and sauna, a gym, 10 meeting rooms, and a stunning restaurant and bar. This hotel is your new luxury home in Amsterdam.

What You Will Be Doing:

As the Housekeeping Supervisor, you will work closely with an external cleaning company and manage the department alongside the Housekeeping Manager. Your primary responsibility will be to oversee all housekeeping activities, ensuring that all team members comply with the company’s quality standards. You will ensure that all areas of the hotel are maintained in an orderly and clean manner, ensuring the highest standards of cleanliness and sanitation.

Key Responsibilities:

• Provide leadership and direction for all housekeeping activities to ensure the highest levels of cleanliness in both guest rooms and public areas

• Maintain a regularly scheduled cleaning program

• Inspect guest rooms, public areas, and behind-the-scenes areas to ensure cleanliness

• Oversee room mini-bars and tea/coffee facilities

• Update room statuses in Opera to ensure the Front Office team has accurate data

• Lead, motivate, and foster a positive working atmosphere for the housekeeping team

• Ensure housekeeping requests from guests or management are addressed promptly, efficiently, and in a friendly manner

• Prepare work schedules, taking each team member's skills into account, while adhering to budgetary guidelines

• Log and control lost & found items to ensure they are properly stored and handled

What Is In It For You:

• Full-time employment

• Competitive salary based on the hospitality employment conditions and your experience

• A dynamic and international work environment

• Friendly, passionate, and fun colleagues

• International growth opportunities within the Pestana Hotel Group

• Access to learning and development opportunities through our online courses

• 1-night guest experience at our hotel, including breakfast

• Access to the hotel gym

• Team outings

• 50% discount on bars and restaurants at partner hotels in Amsterdam

If you are still enthusiastic after reading this, we would love to have you as part of our team! Please be creative and share your motivation and CV with us (klik op de solliciteer button)