Meeting & Events Coordinator - Rotterdam

Welcome to The Usual, the design hotel, F&B hotspot and meeting place you’ve been waiting for. Our incredible design hotel offers more than just accommodation – it provides a warm and inviting atmosphere where guests are treated like friends. Are you a natural host, F&B fan and do you have an entrepreneurial mindset? Do you like to build concepts from scratch and turn our meeting rooms and wellbeing space into (y) our success? Join us at The Usual Rotterdam.

BE YOU WITH US

We think that travel can be a force for good. Our solution-oriented group of optimists is committed to offering welcoming city trips that empower and inspire our guests, our colleagues, and the locals to do good, every step of the way. 

At our workplace, we foster an empowering environment where individuals are encouraged to unleash their full potential. Our team embraces a warm and welcoming atmosphere, creating a sense of belonging and support for everyone. Collaboration is at the heart of our culture, as we believe that great achievements are made through teamwork and shared ideas. We are a game-changing company, constantly pushing boundaries and challenging the status quo of traditional hospitality. Join us in making travel accessible to all and experience a workplace where being your authentic self is celebrated.



THE ROLE

As the meeting and events coordinator, you're responsible for creating warm and unforgettable experiences for our guests who booked a meeting room and/or wellbeing space. You will be the face of our meeting rooms and well-being space by welcoming them and securing their happiness. As part of your daily responsibilities, you will be engaged in:

• Storytelling about our brand and concept
• (Co) creating our meeting rooms and event proposition 
• (Co) finalizing our strategy and execute our operations plan
• Cross departmental collaboration between Revenue, Brand Marketing and Operations to drive business and identify the always changing guests needs
• Explore markets to attract new business
• Be the go-to person for new business and meeting room guests, to listen and identify to their needs and provide a tailor-made solution without compromising our brand standards 
• Proposals and contracting, managing bookings, ad-hoc requests
• Setting up meeting rooms according to The Usual standards, guest specifications, ensuring all necessary equipment and amenities are in place
• Manage scheduling, ensuring timing transitions between meetings and efficient use of meeting spaces
• Providing basic technical support for audio-visual equipment while collaborating with technical staff for advanced support when needed
• Monitoring refreshments during breaks, or before/after meetings (e.g. happy hours/networking) 
• Ensure meeting rooms are well equipped and well maintained between each session
• Assisting in administration tasks such as billing, invoicing, and record-keeping related to promoting meeting room services.

We value collaboration and you getting to know (y)our hotel from inside out! Therefore, we can ask you to cover a shift in the check-in and/or U bar area now and then. We will learn you the skills to prepare & serve local beers, wines, cocktails and non-alcoholic beverages.