Night and day receptionist - Amsterdam

Join Our Team as a Day and Night Front Desk Extraordinaire!

Are you ready to be the face of hospitality, guiding guests through unforgettable experiences day and night? If you thrive in a dynamic environment, excel in providing exceptional service, and love the idea of being at the heart of guest interactions, then this is the opportunity for you! Whether it's a friendly morning welcome or a late-night check-in, your dedication and enthusiasm will make a lasting impact.

Where?

Welcome to the vibrant cityscape of Amsterdam Zuidas, where our aparthotel, PREMIER SUITES Amsterdam, stands as the epitome of comfort and convenience. Bid farewell to conventional hotels and step into one of our 115 contemporary apartments, offering an array of options from 1, 2, and 3-bedroom layouts to spacious lofts. With seamless access to public transportation, Amsterdam-Zuid station serves as your gateway to the city center and Schiphol Airport, ensuring that every adventure is within reach.

No more cookie-cutter accommodations. Our guests revel in the freedom of fully equipped kitchens, expansive living areas, cozy bedrooms, and private bathrooms, creating the perfect setting for extended business stays or leisurely city escapes. Sit back, relax, and let us exceed your expectations.

What's the Role?

As a Night Front Desk Extraordinaire, you'll be the welcoming face of our hotel, providing impeccable service around the clock. From assisting early risers to ensuring late-night arrivals feel at home, you'll play a pivotal role in creating seamless guest experiences. Sometimes night workers don't feel part of the team, not at PREMIER SUITES! This is why we also want you to work some day shifts. This keeps you connected with the rest of the team, ensures that you know all ins and outs and also opens the possibility of working a bit more hours compared to only working night shifts.
Collaborating closely with the Operations Manager and team members, you'll ensure every guest interaction reflects our high standards of hospitality.

Your diverse responsibilities include:

• Guest Reception: Warmly welcoming guests and managing check-ins and check-outs with efficiency.

• Guest Services: Assisting with inquiries, reservations, and tailored recommendations to enhance each stay.

• Administrative Support: Managing reservations, guest accounts, and maintaining accurate records.

• Night Operations: Handling overnight tasks, including guest requests, security checks, and daily reconciliations.

• Communication Hub: Acting as the central point for guest and team interactions, ensuring seamless coordination.

• Quality Assurance: Proactively addressing challenges and maintaining the highest standards of service.

In essence, you're the heartbeat of our front desk operations, setting the tone for unforgettable guest experiences.

What's In It For You?

• Competitive salary based on your experience.

• Participation in industry pension fund to secure your future.

• Training and development initiatives covering guest service, communication skills, and more.

• Travel reimbursement to ease your commute.

• Access to our onsite gym for a healthy work-life balance.

• Membership in a dynamic, guest-focused team committed to excellence.

• Opportunity to be part of a prestigious hotel group spanning across the Netherlands, Belgium, Ireland, and the UK.

• Exclusive discounts on stays within our hotel group, rewarding your dedication.

Ready to Shine?

Are you eager to embark on a rewarding career journey filled with opportunities for personal and professional growth? Do not wait and send us your CV and cover letter! We're excited to welcome you aboard and elevate the guest experience at PREMIER SUITES Amsterdam together!