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Night receptionist full time - Almere

Holiday Inn Express Almere Almere

Fulltime, 38 uur p/w
MBO/HBO
2 - 5 jaar ervaring
Taal: NL / EN
Operationeel
Callcenter / Guest Relations / Receptie

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ARE YOU A HOSPITALITY BRAVEHEART?
JOIN US AS NIGHT RECEPTIONIST

ABOUT ODYSSEY
We are The Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday Express to Marriott's Autograph collection. Powered by over 700 Bravehearts and supported by ActiveMQ SG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality.

ODYSSEY CULTURE

You’ll be joining a fast-moving, ambitious and successful team that’s shaking up the industry we love. If you thrive on responsibility, share a passion for great service, and are a natural collaborator, we’ll be a good fit. We pride ourselves on a Braveheart spirit with a collaborative mindset.

ABOUT HOLIDAY INN EXPRESS
At Holiday Inn Express® hotels we keep it simple and smart. As IHG's biggest hotel brand, we’re first choice for the increasing number of travelers who need a simple, engaging place to rest, recharge and get a little work done. We offer everything guests need and provide more where it matters most. We believe travel should be without hassle and complication. But we also believe travel should have more to offer, such as faster check-in and everything needed for a great stay within arms’ reach

THE POSITION
We’re searching for an enthusiastic Night Receptionist, that enjoys working in a fast-paced workplace and an international team. In the hotel, we serve breakfast, lunch, and dinner. As well as lunches and dinners for groups, for our staff canteen and we have two meeting rooms on the 1st floor. Our restaurant, Express Café & Bar Noord, is located on the ground floor of the hotel and has 60 covers. For our lunch and dinner menu, we work together with local suppliers from Amsterdam Noord. Have a look on our website! www.cafebarnoord.nl

YOUR KEY RESPONSIBILITIES

As Night Receptionist, you will join the Receptionists team at Holiday Inn Express Amsterdam - North Riverside and make sure an exceptional guest experience is delivered at all times. The successful candidate is expected to contribute positively to the implementation of IHG brand standards, operate in a collaborative team setting and maintain high productivity levels and quality of work.

Being in charge of the check-ins or check-outs during your shift
Carry out, review and update Reception procedures, as per hotel policy
Carry out Duty Management shifts
Prevent and handle complaints
Comply with hotel security, fire regulations and all health and safety legislation

WHAT YOU’LL BRING

MBO/HBO or equivalent level of education
At least 1 year of working experience; experience in Holiday Inn Express hotels is an advantage
Excellent organizational skills
Proactive, adaptable and independent
Diplomatic, respectful and supportive of company policies
Ability to work under pressure, to prioritize and to meet deadlines
Excellent written and spoken English and Dutch

WHY THIS ROLE AT ODYSSEY?

Attractive benefit package
The opportunity to work in a dynamic international work environment and learn from real professionals
The chance to join a unique team, where we all progress together
Attractive employee rates within IHG Loyalty Program

INTERESTED?

Please apply via this vacancy and our colleagues from the Talent team will contact you as soon as possible. The first screening will be done by our Talent Specialists, and the first interview will be with the VP of Finance. If this interview is positive, you’ll have a second interview with other members of the team. We look forward to receiving your application!

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