Roberto's Waiter/ess - Amsterdam

Join the classic and iconic Hilton Amsterdam!

Hilton Amsterdam is a renowned property with 271 hotel rooms, 21 banquet rooms, authentic Italian restaurant and a nautical style bar at a unique location. Famous for John Lennon and Yoko Ono's 1969 ‘bed-in for peace' and Hilton's first hotel in the Netherlands. The iconic hotel is built on the baseline of Plan Zuid, a district designed by prominent architect Berlage, which highlights the Amsterdam School of architecture and contains boutiques, designer shops and couture houses.

Our Roberto’s restaurant: Experience the classic Italian gastronomy, pure Italian cuisine inspired by original signature recipes. Together with a variety of Italian wines, we offer our guests a flavourful journey showcasing the best of Italy.

We are looking for a Food & Beverage Waiter to join our Roberto’s Restaurant team. As a Food & Beverage Waiter, you will perform daily operations during designated shifts and ensure that our customers receive outstanding service. More specifically, your role includes the following responsibilities to be performed to the highest standards.

• Ensure a smooth service sequence taking account of the service standards and the satisfaction of guests
• Full knowledge of regular menu, promotional menus, wine lists and any other promotion in place
• Active promotion of in-house sales by optimal knowledge of all the services in the hotel and promotions of all Food & Beverage outlets
• Anticipates guests’ needs by constantly evaluating the environment and guests for cues
• Delivers legendary guest service by acting with a “guest comes first” attitude
• Develops positive relationships with team members and is able to contribute to team spirit
• Helps and supports organizing opening and closing duties as assigned. Follows Hilton’s operational policies and procedures, including those for cash handling and safety and security
• Assists the Supervisors in performing their tasks
• Complies with hotel security, fire regulations and all health and safety legislations
• Assists the Food and Beverage supervisor team and supports other departments wherever necessary.

Required skills and competencies

A Food & Beverage Waiter serving Hilton is always working on behalf of our Guests and working with other Team Members to uphold the highest quality in service.

In order to successfully fill this role, we ask the below attitude, skills, and values.

• You are committed to delivering high levels of customer service
• You act with integrity and honesty to support the culture, values and mission of Hilton
• Excellent communication skills required in English, Dutch speaking skills are preferred
• Relevant experience in a Food & Beverage operational role
• Knowledge of hotel cashiering systems
• Flexible in working hours – different shifts and available to work during weekends

What can you expect from us?

Besides being listed as a Great Place to Work in the Large & Multinational workplaces we offer you the following:

• Intensive training period and a personal development program
• Internal transfer and promotion possibilities
• Travel allowance
• Employee discount on Hilton Worldwide hotel rooms via our international Hilton travel program
• Employee discount of 50% on Food & Beverage at Hilton Worldwide hotels

Have we sparked your interest? Don’t hesitate, apply now and join the Hilton Amsterdam family!