Room Attendant - Amsterdam

Clayton Hotel Amsterdam American - Rooms Attendant 

Set in the vibrant, capital city of the Netherlands, Clayton Hotel Amsterdam American, now part of Dalata Hotel Group is a 4-star, 173-bedroom hotel with an extensive food and beverage offering including a Café and Bar. It is located on the Leidseplein, in one of the most famous art nouveau buildings in Amsterdam
 

Objective of the Role

Reporting to the Accommodation Supervisor/ Manager, the Rooms Attendant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general areas are maintained to the highest standard.

Primary Responsibilities:

• Daily cleaning of rooms according to priority assignment on mobile device; update device during shift.
• Stock trolleys with all required cleaning supplies, linen, amenities, and equipment.
• Vacuum corridors in allocated section of hotel.
• Deep clean guest rooms according to schedule.
• Remove In Room Dining trays/tables from guest rooms and corridors.
• Ensure all equipment in guest room is in working order and all amenities are free of damage,
• Clean vacuum cleaners daily.
• Unload and store all unused items from trolleys, and store trolleys correctly.
• Maintain awareness of guests in corridors, greeting guests in passing, using names when known, moving carts to allow guests to pass, and turning off vacuum cleaners when guests are present.
• Remove In Room Dining trays/tables from guest rooms and corridors.
• Maintain positive and professional communication with all staff.
• Responsible for carrying out Lost Property procedure for items found in rooms.
• Listen to comments, criticisms, and feedback from supervisor.
• Utilize programs designed to help Save the Planet.
• Maintain confidentiality of guest, employee, and company information.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 

Requirements:

• Secondary school degree preferred and/or previous work experience in service for at least 1 year.~
• Experience in housekeeping and cleaning is desired but not essential.
• Customer focus.
• Attention to detail.
• Ambition to develop.
• Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas.
• Ability to read and write as well as basic mobile device skills.
• Fluency in English: additional languages preferred.
• Not averse to rotating and weekend shifts, and working on public holidays.

WHAT CAN YOU EXPECT FROM US

• Dalata staff rates across 50+ hotels.
• Food & Beverage discount across all Dalata hotels
• Friends & Family discount across 50+ Dalata hotels
• 25 days of holiday (based on fulltime contract)
• Continued self-development at the Dalata Academy.
• Bicycle scheme via the company scheme.
• A nice colleague bonus scheme.

About our culture:

Dalata Hotel Group – Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland, the UK and continental Europe it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish, UK and European economy.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

Dalata Hotel Group Plc is an Equal Opportunities Employer.