Sales Manager - Amsterdam

Key Duties and Responsibilities

• Effective account management of key corporate accounts, ensuring the hotels capitalise on all opportunities from these existing accounts.
• Source and win new business from the local corporate markets.
• Identify new global RFP opportunities and submit strong business cases for your hotel.
• Represent the hotels at sales team meetings, internal & external customer led events as appropriate.
• Adoption of all available tools to support efficient ways of working including CRM, BI Tool, Market Intelligence Tools and Solver

Customer Facing- Owned Segments

• Develop and nurture relationships for the hotels with key national & global clients through ongoing account management.
• Collaborate with DOS on a proactive sales strategy to generate new business and accounts for all hotels.
• To participate fully in all sales activities including telesales, sales calls, corporate entertaining, fam trips, social events, and overseas sales trips, as necessary.
• Identification and management of new opportunities in your market in line with hotel strategy and across the wider Dalata portfolio.
• Collaborate with Account Management Team to nurture existing, and secure new opportunities following the Dalata sales process.

Planning & Forecasting 

• Collaborate with the Revenue Manager & General Manager on rate strategy, forecasting for owned segments and identifying & analysing opportunities to ensure they fit with the hotels business strategy.
• Undertake monthly corporate tracking of corporate accounts in the hotels to monitor production and more importantly to identify any decreases and take necessary action to remedy.
• Analysis of GDS production reports & market intelligence information to develop this business channel for the hotels.
• Timely production of monthly & ad hoc reports.
• Execute actions from quarterly sales activity plans to support business needs.

Meetings & Events – in conjunction with the M&E team

• Focus on driving meeting & conference business for the hotel.
• Develop and nurture client relationships for the hotels within the conference segment through conference agencies national and international.

• Input to the hotels pricing strategy and forecasting with the M&E Sales Manager and wider commercial team.