Callcenter agent jobs

  1. New
    Front Office Stage

    Amsterdam Lake Hotel, Badhoevedorp

    • Internship, 16 - 32 hour weekly
  2. New
    stage hotel receptie

    HUP hotel, Mierlo

    • Internship, 8 - 32 hour weekly
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  4. New
    Front Office Agent (PT/FT)

    Steigenberger Airport Hotel Amsterdam, Schiphol

    • Parttime, 8 - 38 hour weekly
  5. New
    Front Desk Representative FT

    Steigenberger Airport Hotel Amsterdam, Schiphol

    • Fulltime, 8 - 38 hour weekly
  6. New
    Front Office Trainee

    Park Inn by Radisson Amsterdam City West, Amsterdam

    • Internship, 23 - 38 hour weekly
    • € 500
  7. New
    Front Office Stagiaire

    Inntel Hotels Amsterdam Landmark, Amsterdam

    • Internship, 32 - 38 hour weekly
    • € 500
  8. Front Office stagiaire

    Inntel Hotels Amsterdam Centre, Amsterdam

    • Internship, 38 hour weekly
    • € 500
  9. Guest Service Centre Agent

    Conservatorium, Amsterdam

    • Fulltime
    • € 2,252 - 2,418
  10. Receptionist(e) / F&B Professional FT

    ibis Styles Den Haag Scheveningen, The Hague

    • Fulltime
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    1. Hotel jobs Amsterdam
    2. Hotel jobs Rotterdam
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    4. Hotel jobs Utrecht
    5. Housekeeping
    6. Banqueting
    7. Marketing
    8. Administration

Call Center Agent Jobs: Connect Guests with Exceptional Hotel Experiences

Hotel Call Center Agents are a vital link between the hotel and its guests, providing essential support and information over the phone. They handle inquiries, reservations, and other requests, ensuring a positive and efficient experience for callers. If you possess excellent communication skills, a friendly demeanor, and a passion for customer service, a career as a Hotel Call Center Agent could be a great fit.

What You'll Do as a Hotel Call Center Agent

The responsibilities of a Hotel Call Center Agent are diverse and customer-focused. You'll be responsible for answering incoming calls, providing information about hotel services and amenities, processing reservations, handling cancellations and modifications, and addressing guest inquiries and concerns. You'll also play a key role in maintaining accurate records and ensuring efficient communication between the hotel and its guests. For those looking to advance within the call center environment, roles such as Call Center Manager Jobs offer opportunities for leadership and management. Those interested in other front-of-house roles could look into Front Office Jobs or Reservations.

The Qualities of a Successful Hotel Call Center Agent

Successful Hotel Call Center Agents possess excellent communication and interpersonal skills, a clear and professional phone voice, and the ability to handle multiple tasks efficiently. They are also adept at using computer systems and software, have strong problem-solving skills, and are dedicated to providing exceptional customer service. Patience, empathy, and the ability to remain calm under pressure are also essential qualities.

Your Career in Hotel Communications

A role as a Hotel Call Center Agent can be a valuable starting point for a career in the hotel industry, providing valuable experience in customer service, communication, and hotel operations. With experience and dedication, you can progress to supervisory or management roles within the call center or explore other opportunities within the hotel, including other hotel jobs.

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